Terms of Use

1. Introduction

Welcome to the Cameron Mitchell Osteopaths website (https://cameronmitchellosteopaths.digitaledgehostingservices.com/). These Terms of Use (“Terms”) govern your access to and use of our website and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. About Us

Cameron Mitchell Osteopaths is a registered osteopathic practice operating in accordance with the standards set by the General Osteopathic Council (GOsC).

Practice Details:

  • Trading Name: Cameron Mitchell Osteopaths
  • Telephone: 07737 436454
  • Email: d.cameronmitchell@btinternet.com

3. Services Provided

3.1 Osteopathic Treatment

We provide osteopathic assessment, diagnosis, and treatment in accordance with professional standards and regulations.

3.2 Website Services

Our website provides:

  • Information about osteopathic treatment
  • Online appointment booking
  • Practice information and contact details
  • Educational resources about osteopathy

3.3 Professional Standards

All treatments are provided by GOsC registered osteopaths in accordance with:

  • The Osteopaths Act 1993
  • GOsC Code of Practice
  • GOsC Standard of Proficiency

4. Website Use

4.1 Permitted Use

You may use our website for:

  • Obtaining information about our services
  • Booking appointments
  • Communicating with our practice
  • Educational purposes regarding osteopathy

4.2 Prohibited Use

You must not:

  • Use the website for any unlawful purpose
  • Transmit any harmful or malicious code
  • Attempt to gain unauthorised access to our systems
  • Copy, reproduce, or distribute website content without permission
  • Use automated systems to access the website excessively
  • Provide false or misleading information

4.3 User Accounts

If you create an account for appointment booking:

  • You are responsible for maintaining account security
  • You must provide accurate and current information
  • You must notify us immediately of any unauthorised use
  • You are responsible for all activities under your account

5. Appointment Booking and Cancellation

5.1 Booking Terms

  • Appointments are subject to availability
  • Booking confirmation will be sent via email or SMS
  • Payment may be required to secure certain appointments

5.2 Cancellation Policy

  • Patient Cancellations: [Insert notice period, e.g., 24 hours] notice required
  • Late Cancellations: May incur charges as detailed in our fee schedule
  • Non-attendance: Full appointment fee may be charged
  • Practice Cancellations: We will provide reasonable notice where possible

5.3 Rescheduling

Appointments may be rescheduled subject to availability and our cancellation policy.

6. Fees and Payment

6.1 Treatment Fees

  • Current fees are available on request or displayed on our website
  • Fees are subject to change with reasonable notice
  • Payment is due at the time of treatment unless alternative arrangements are made

6.2 Payment Methods

We accept payment by:

  • Cash
  • Card payments
  • Bank transfer
  • [Insert other accepted methods]

6.3 Insurance Claims

  • We can provide receipts for insurance claims
  • Payment is required regardless of insurance coverage
  • We are not responsible for insurance claim outcomes

7. Medical Information and Consent

7.1 Medical History

You must provide accurate and complete medical history information to ensure safe and effective treatment.

7.2 Consent to Treatment

  • Informed consent will be obtained before treatment
  • You have the right to refuse or withdraw consent at any time
  • Treatment may be limited without full consent

7.3 Confidentiality

All medical information is treated in strict confidence in accordance with our Privacy Policy and professional regulations.

8. Intellectual Property

8.1 Website Content

All content on our website, including text, images, logos, and design, is owned by Cameron Mitchell Osteopaths or our licensors and is protected by copyright law.

8.2 Permitted Use

You may view and print content for personal, non-commercial use only.

8.3 Restrictions

You may not:

  • Reproduce content for commercial purposes
  • Modify or create derivative works
  • Remove copyright notices
  • Use our branding without permission

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites.

10. Disclaimers

10.1 Website Information

  • Information on our website is for general guidance only
  • It does not constitute medical advice
  • Always consult a qualified healthcare professional for medical concerns

10.2 Treatment Outcomes

  • We cannot guarantee specific treatment outcomes
  • Individual results may vary
  • Treatment effectiveness depends on various factors

10.3 Website Availability

  • We aim to maintain website availability but cannot guarantee uninterrupted access
  • We may suspend or restrict access for maintenance or security reasons

11. Limitation of Liability

11.1 Professional Services

Our liability for professional services is covered by professional indemnity insurance as required by the GOsC.

11.2 Website Use

To the fullest extent permitted by law, we exclude liability for:

  • Indirect or consequential losses
  • Loss of data or profits
  • Website downtime or technical issues
  • Third-party content or links

11.3 Maximum Liability

Where liability cannot be excluded, our total liability is limited to the amount paid for the relevant service.

12. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

13. Data Protection

Your personal information is processed in accordance with our Privacy Policy and UK data protection laws. Please review our Privacy Policy for full details.

14. Complaints and Disputes

14.1 Practice Complaints

If you have concerns about our services, please contact us directly. We have a formal complaints procedure available on request.

14.2 Professional Complaints

You may also complain to the General Osteopathic Council if you believe we have not met professional standards.

14.3 Dispute Resolution

We prefer to resolve disputes through direct communication. If necessary, disputes will be subject to English law and the jurisdiction of English courts.

15. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website with an updated revision date. Continued use of our website after changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cameron Mitchell Osteopaths regarding website use.

18. Governing Law

These Terms are governed by and construed in accordance with English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

19. Age Restrictions

19.1 Minimum Age

Users must be at least 13 years old to use our website independently.

19.2 Parental Consent

Users under 16 require parental consent for treatment booking and data processing.

20. Contact Information

If you have any questions about these Terms, please contact us:

  • Telephone: 07737 436454
  • Email: d.cameronmitchell@btinternet.com